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Banking Newsletter Articles

June 2018
Volume 9 Issue 2

  • A Brief Overview of S. 2155

    In the wake of new banking legislation—S. 2155, the Economic Growth, Regulatory Relief, and Consumer Protection Act—many banks are seeking guidance on how the new law will affect them. The Independent Community Bankers of America recently published a comprehensive report on S. 2155 and what it means for banks. The legislative changes in S. 2155 … Read More >

  • New Technology is Great, But Your Customers Still Want the Human Touch

    In spite of the advent of digital banking technologies, physical bank branches continue to endure. In a recent article for The Financial Brand, author Jeffry Pilcher summarizes the findings of a new study by Celent that looked at how U.S. consumers desire to interact with their banking providers. Here are some of the big takeaways … Read More >

  • Tips for Establishing Your Company’s Social Media Policy

    Social media presence is no longer optional. Your customers expect it, and, at this point, failing to be active on social media could cost you important opportunities. A recent article for Banking Exchange, authored by three team members at Buckley Sandler L.L.P., offers a number of considerations in regards to establishing a company-wide social media … Read More >

March 2018
Volume 9 Issue 1

  • Digital Banking and Consumer Preferences

    A research study conducted by Novantas yielded the widely-cited result that 60% of American consumers prefer to use a physical bank branch rather than conduct their banking digitally. Jim Marous takes up the topic of this finding in a recent article for The Financial Brand, contesting those who interpret the statistic as supporting the need … Read More >

  • Amazon is a Big Growth Leader—What Can Retail Banks Learn from Them?

    With growth as its starting point and consistent aim, Amazon’s concept of business has been remarkably successful. In a recent article for Banking Exchange, author Derek Corcoran details some lessons that retail banks can learn from Amazon’s growth strategy. Don’t look for one-size-fits-all solutions. Your customers’ opinions are varied—so provide a variety of features and … Read More >

  • Banks Are at the Forefront in the Battle Against Elder Financial Abuse

    It’s a sad reality that the elderly are often targets of financial abuse—particularly those who suffer from cognitive deficiency. Banks are often the front lines when it comes to identifying and fighting back against this particular form of exploitation. In a recent article for BankDirector, Nick Losurdo offers a number of useful tips for banks … Read More >

December 2017
Volume 8 Issue 4

  • Banking in the Mobile Era and Beyond

    The mobile ecosystem is simultaneously evolving and expanding—is your independent community bank or credit union prepared to keep up? Jim Marous takes a look at recent trends and discusses how the financial services industry must respond in order to offer consumers the experience they expect on the platforms that they prefer. According to Deloitte’s seventh … Read More >

  • Successful Succession Requires Careful Planning

    Succession can easily make or break your independent community bank. Jeff Gerrish, in an article for Banking Exchange, presents key issues that the board and CEO must confront when dealing with this issue. Make a plan in advance – To remain independent in today’s consolidating environment, it is key that you have a clear plan … Read More >

  • How do You Measure Up? Characteristics of a High-Performing Community Bank

    How does your community bank stack up against others? Jeff Gerrish takes a look at the characteristics of a high-performing community bank in an article for Banking Exchange. The author discusses how a high-performing bank looks in the following areas: Financial metrics (return on assets and return on equity) A fully engaged board CEO leadership … Read More >